Delivery & Returns

Returns Policy

Returns


14 day no hassle returns policy


We offer a 14 day returns policy giving you the chance to check and try your items. If you are not happy with your order for any reason, you may return it for a full refund or exchange. We advise that you obtain proof of posting for your own records, and also opt for a signed delivery system such as recorded delivery. Unfortunately we cannot take responsibility for any losses or damage that occurs in transit.


Just email us at hello@theshropshiretoyshop.co.uk  within14 days when we will issue you with a returns number, and on receipt of the returned goods we will be happy to refund the cost excluding the delivery fee.


Please note:  Items must be in the original packaging, in original condition, complete with tags still attached if appropriate. Items returned outside of this criteria, will be liable to a restocking charge at our discretion.  Personalised items cannot be returned. All refunds are credited to the original purchaser's card. Refunds are usually made immediately, but please allow up to 7 days for the transaction.


Please send your returns and exchanges


The Shropshire Toyshop

Booley House

Booley

Nr Shrewsbury

Shropshire

SY4 4LY

Delivery


UK Delivery


    Orders over £75 are FREE

    Orders under £75 are £3.99

   

Deliveries are via royal mail or UK courier (depending on size) and should reach you within 3 working days of placing your order, normally delivered between 9am and 5pm on weekdays. All orders aim to be despatched the same day if ordered before 3pm. All dates quoted are estimated delivery dates only and may be subject to change.



Please Contact Me for all deliveries outside of the UK.

" Magic begins through a childs eye"

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